Terms of service

Overview
This website is operated by CalmRuffy. By visiting our site and/or purchasing from us, you agree to the following terms.

Products and pricing
We make every effort to display our products, colors and sizes accurately. Prices are shown in your local currency and may change without notice. We reserve the right to refuse or cancel any order, for example in case of a pricing error or suspected fraud. If an order is cancelled after payment, you will receive a full refund.

Orders and payment
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method. Payments are processed securely through Shopify.

Shipping, returns and refunds
Shipping times, returns and refunds are covered by our Shipping Policy and Refund Policy, which form part of these terms.

Product use
CalmRuffy products are designed for comfort and are not medical devices. Always supervise your dog while wearing the product and remove it if your dog shows signs of discomfort.

Limitation of liability
To the extent permitted by law, CalmRuffy is not liable for indirect or consequential damages arising from the use of our products or website. Nothing in these terms limits your rights under the consumer laws of your country.

Changes to these terms
We may update these terms at any time. The version published on our website applies to your order.

Governing law
These terms are governed by the laws of Canada, without affecting any mandatory consumer protection rights in your country of residence.

Contact
Questions about these terms? Email us at hellocalmruffy@gmail.com.